Verizon notches gold in retail satisfaction study

October 24, 2008, 5:24 pm (http://www.engadgetmobile.com)

33

pFiled under: a href="http://www.engadgetmobile.com/category/verizon-wireless/" rel="tag"Verizon Wireless/a, a href="http://www.engadgetmobile.com/category/studies/" rel="tag"Studies/a, a href="http://www.engadgetmobile.com/category/misc/" rel="tag"Misc/a/pdiv align="center"a href="http://www.marketwatch.com/news/story/JD-Power-Associates-Ranks-Verizon/story.aspx?guid=%7B5612A11A-F23C-4B49-AD59-30B99DD30B0C%7D"img vspace="4" hspace="4" border="1" src="http://www.blogcdn.com/www.engadgetmobile.com/media/2008/10/10-24-0-verizon-store.jpg" alt="" //abr //div While Sprint recently saw its a href="http://www.engadgetmobile.com/2008/10/20/sprints-csr-response-time-skyrockets-to-first-in-recent-survey/"CSR response times/a skyrocket, Verizon's doing a happy dance of its own after pulling down a gold medal from a recent J.D. Power and Associates survey. Curiously enough, it's not one we see as being particularly awesome -- call us crazy, but we tend to care about amazing coverage more than how spiffy a sales associate looks -- but the carrier is apparently numero uno in retail satisfaction. What's that mean, you ask? It takes into account four factors: sales staff, store display, store facility and price / promotion. Evidently, Verizon has the whole Bamp;M experience thing locked down, and these days, we reckon you take every chance you get to celebrate. Party on, in that case.br /br /[Via a href="http://www.rcrwireless.com/article/20081023/WIRELESS/810239987/-1/rss01"RCRWireless/a, image courtesy of a href="http://cache.daylife.com/imageserve/0501f458o4abL/610x.jpg"DayLife/a]p style="padding:5px;background:#ffffcc;border:1px solid #ffff99;clear:both;"a href="http://www.engadgetmobile.com"img src="http://www.engadgetmobile.com/media/feedlogo.gif" alt="Engadget Mobile" style="float:left;padding:0 5px 5px 0;" //aa href="http://www.engadgetmobile.com/2008/10/24/verizon-notches-gold-in-retail-satisfaction-study/"Verizon notches gold in retail satisfaction study/a originally appeared on a href="http://www.engadgetmobile.com"Engadget Mobile/a on Fri, 24 Oct 2008 16:24:00 EST. Please see our a href="http://www.weblogsinc.com/feed-terms/"terms for use of feeds/a.br style="clear:both;"/ph6 style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"/h6a href=http://www.marketwatch.com/news/story/JD-Power-Associates-Ranks-Verizon/story.aspx?guid=%7B5612A11A-F23C-4B49-AD59-30B99DD30B0C%7DRead/anbsp;|nbsp;a href="http://www.engadgetmobile.com/2008/10/24/verizon-notches-gold-in-retail-satisfaction-study/" rel="bookmark" title="Permanent link to this entry"Permalink/anbsp;|nbsp;a href="http://www.engadgetmobile.com/forward/1352296/" title="Send this entry to a friend via email"Email this/anbsp;|nbsp;a href="http://www.engadgetmobile.com/2008/10/24/verizon-notches-gold-in-retail-satisfaction-study/#comments" title="View reader comments on this entry"Comments/a pa href="http://feeds.feedburner.com/~a/weblogsinc/engadgetmobile?a=hAoyxv"img src="http://feeds.feedburner.com/~a/weblogsinc/engadgetmobile?i=hAoyxv" border="0"/img/a/pdiv class="feedflare" a href="http://feeds.feedburner.com/~f/weblogsinc/engadgetmobile?a=TZxem"img src="http://feeds.feedburner.com/~f/weblogsinc/engadgetmobile?i=TZxem" border="0"/img/a a href="http://feeds.feedburner.com/~f/weblogsinc/engadgetmobile?a=xGkqm"img src="http://feeds.feedburner.com/~f/weblogsinc/engadgetmobile?i=xGkqm" border="0"/img/a /divimg src="http://feeds.feedburner.com/~r/weblogsinc/engadgetmobile/~4/431092815" height="1" width="1"/

 

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